FORWARD LOGISTICS

WAREHOUSING

Our warehousing capabilities provide the backbone that our customers need. We store your product, inspect, stage and fulfill orders, always ensuring quality. Our systems offer complete transparency over inventory levels and inventory transactions via web-enabled reports and APIs.

PROCUREMENT

Leverage Kopaq's sophisticated ERP system to streamline your inventory and to manage your vendor relationships. 

CUSTOMIZATION

Our production lines provide our customers with extensive software provisioning, programming and rework capabilities. Leverage our experience with de-branding and branding to achieve the custom product look and feel that will meet all your marketing requirements.

KITTING

Our experience and flexible systems allow us to handle from the simplest kitting requirements to complex bill of materials. 

ORDER FULFILLMENT

Complete order fulfillment systems and processes capable of handling B2C, B2B or B2D orders with custom workflows allowing exchanging data with external systems and MVNEs. Our integration capabilities allow orders to be received via API calls as well as file transfers. Shipment notifications can be sent via emails or via data interfaces to external systems. 

ORDER MANAGEMENT

We offer turn-key systems allowing our customers to submit and manage orders via a web portal. Customers have complete visibility over the lifecyle of an order, including tracking of IMEI/MEID/ESN/ICCIDs with detailed shipment tracking information. We support customers with complex workflow requirements which include credit card payment capture, device activations and specialized labeling.  We will help you manage your back orders and keep your customers informed of any "stock outs".

VENDOR MANAGED INVENTORY

Our VMI solution allows our customers to maintain their inventory at optimum levels, reducing "stock out" situations and reducing inventory risk.